Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matt Fuka

Matt Fuka

April 23, 2025

5  out of  5
rating by Matt Fuka
"Great prompt service. Kind people and good to work with. Pleasant to work with other Christians"
We responded:
"Matt, thank you for taking the time to leave such a great review! We’re lucky to have customers like you and are always here whenever you need us!"
Profile photo of Jenna Berglund

Jenna Berglund

April 18, 2025

5  out of  5
rating by Jenna Berglund
"I’ve had a fantastic experience with this State Farm office! The team is always happy, caring, and incredibly helpful. You can tell they truly care about their clients and operate with such integrity in everything they do. It’s a joy working with people who are not only professional but genuinely kind and committed to doing what’s best for you. Highly recommend!"
We responded:
"Thank you very much, Jenna, for your fantastic feedback! We are delighted to know that you had such a positive experience with our team. Your kind words truly mean a lot to us. We are dedicated to maintaining the highest level of service possible. "
Profile photo of Natalie Peterson

Natalie Peterson

March 24, 2025

5  out of  5
rating by Natalie Peterson
"Thank you, Matt, for money-saving common sense tips! This team is helpful and great to work with! The Steien agency has guided us through several claims seamlessly. Thank you!"
We responded:
"Thank you, Natalie, for your thoughtful words and for sharing your experience! We're excited to know that Matt and the team have offered valuable tips and smooth support. We look forward to continuing to serve you with the same commitment in the future. "
Profile photo of Sander Dagen

Sander Dagen

March 18, 2025

5  out of  5
rating by Sander Dagen
"The insurance team at the Steien Agency is always available to get a quick and friendly response for any issue we have had. They truly live up to the phrase, “Like a good neighbor…” 10/10 recommend!"
We responded:
"Sander, thank you for your wonderful feedback! We're thrilled to hear that our team has met your expectations and provided you with prompt and friendly service. Your recommendation means a lot to us. "
Profile photo of Zachary Hilde

Zachary Hilde

March 17, 2025

5  out of  5
rating by Zachary Hilde
"The service is what makes this State Farm agency in Karlstad, MN exceptional. You got my business. Highly recommend."
We responded:
"Zachary, thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
Profile photo of Renate Flachsenberger

Renate Flachsenberger

February 18, 2025

5  out of  5
rating by Renate Flachsenberger
"super friendly, honest staff. Highly recommend!!"
We responded:
"Renate, Thank you for your kind words! We appreciate you taking the time to leave us a review. "
Profile photo of Ashlee Anderson

Ashlee Anderson

January 28, 2025

5  out of  5
rating by Ashlee Anderson
"I’ve been working with Kelsey and the team at State Farm for all of my insurance needs, and I can’t express enough how amazing they are. Kelsey is always there to help with policy changes, questions, or anything else, and she truly makes the entire process smooth and easy. The sense of security and peace of mind I feel with State Farm is unmatched. I know that if claims ever arise, this team will always turn an unfortunate situation into a positive outcome. One thing I love is how easy it is to file a claim. With their integration with the local auto body shop, all I have to do is grab an estimate and receive a check—no hoops to jump through like with other companies. It’s such a relief to have that kind of ease when dealing with a stressful situation. State Farm offers such a vast range of products that cover everything I need: from rings and guns to vehicles, recreational vehicles, homes, life insurance, umbrella policies, and our entire farm including buildings and equipment. Toni is an incredible asset when it comes to understanding and managing product lines, especially our farm policy, with her years of expertise. What truly stands out, though, is how accessible this team is. Whether I need to pop in for a walk-in question, make a phone call, or shoot over an email, I always get direct answers that are specific to my needs. I never have to worry about downloading apps, remembering logins, or spending time on hold with customer service. This team is live, ready, and eager to help with any questions or changes. They genuinely care about the well-being of their clients and our community. I can’t recommend State Farm enough for anyone looking for a team that truly has your back."
We responded:
"Ashlee, We are thrilled to hear that you had a positive experience with our company and that our efforts to provide quality service did not go unnoticed. We truly appreciate your feedback and look forward to serving you in the future. Thank you for choosing us and leaving us such a kind review."
Profile photo of Cheryl Albin

Cheryl Albin

October 17, 2024

5  out of  5
rating by Cheryl Albin
"Garrett Barclay (my agent) was so helpful in making the transition from my other insurance company. He got me the best rates possible and went over every detail thoroughly. He’s always available if I have a question, and I know that if I ever had a question he’d answer it promptly. Overall great experience!!"
We responded:
"Thank you, Cheryl, for your kind words! We're thrilled to hear that Garrett provided you with excellent service and made your transition seamless. Your satisfaction is our priority, and we're here whenever you need us."
Profile photo of Briana Barclay

Briana Barclay

October 17, 2024

5  out of  5
rating by Briana Barclay
"We used to be with American Family and we got notice that our auto insurance was going to sky rocket! We decided to reach out to Garrett! He was wonderful and is always full of so much great information! He’s wonderful to work with! Always looking out for what’s best for his customers!"
We responded:
"Thank you for taking the time to leave a review Briana! We love helping all of our customers with their life insurance purchases. It can be a difficult conversation, but we love to make it simple and easy! "
Profile photo of Ryan Rector

Ryan Rector

June 1, 2024

5  out of  5
rating by Ryan Rector
"Marcus and his brother are great agents and have a great staff...and do a lot for our community. "Jana""
We responded:
"Thank you so very much for taking the time to leave us such a thoughtful message. "
Profile photo of Lori Hetrick

Lori Hetrick

January 9, 2024

5  out of  5
rating by Lori Hetrick
"I recently completed the DriveSafe defensive driving course, recommended to me by Alisa at Marcus Steien Agency. For the company to reach out and notify of ways to reduce payments when one is over 55, was very considerate, helpful and thoughtful. I appreciate the good service this agency provides. Thank you Alisa at Marcus Steien State Farm!"
We responded:
"Thank you for your kind words, Lori! We're glad Alisa could assist you with the DriveSafe course and help you find ways to reduce your payments. We appreciate your support!"
Profile photo of Briena Englund-Erbes

Briena Englund-Erbes

November 30, 2023

5  out of  5
rating by Briena Englund-Erbes
"Marcus Steien-State Farm Insurance Agency is such a knowledgeable and helpful place to find insurance! The office staff makes you feel so welcome!"
We responded:
"Thank you so much for taking the time to leave us such a kind review!!"
Profile photo of Ross Helling

Ross Helling

November 29, 2023

5  out of  5
rating by Ross Helling
"The team at Marcus Steien State Farm are very helpful and friendly. They offer quality customer service and make you feel like family."
We responded:
"Ross, Thank you for taking the time to leave us a review. We believe that all of our customers should feel like family members. We want everyone to feel safe and secure! "
Profile photo of Lisa Cull

Lisa Cull

November 8, 2023

5  out of  5
rating by Lisa Cull
"Marcus and his team are a great group of individuals, they are very nice and VERY knowledgeable! Thank you!"
We responded:
"Lisa, we greatly appreciate you taking the time to leave us a review. We strive to put forth the best customer service possible. "
Profile photo of Dan Riley

Dan Riley

November 8, 2023

5  out of  5
rating by Dan Riley
"excellent customer service, very knowledgeable and friendly."
We responded:
"We certainly appreciate hearing those kind words Dan! Thank you for leaving us a review!! "
Profile photo of Sandra Sackett

Sandra Sackett

November 7, 2023

5  out of  5
rating by Sandra Sackett
"I have been with State Farm Marcus Steien Office since they opened. They always give me top notch service and are always there to answer my questions. Thanks Marcus Steien Agency"
We responded:
"Thank you so much for your loyalty! We appreciate the review!"
Profile photo of Amanda Lee

Amanda Lee

November 7, 2023

5  out of  5
rating by Amanda Lee
"We've recently switched to State Farm Insurance, as our last insurance sky rocketed. It got to be to spendy. We got connected with Garrett theough mutual friends and started talking with him. He's friendly, professional, and has amazing response time !! He didn't waste any time he started digging and finding ways to help save on our ins. He went above and beyond, to help us when we were in need. Garrett saved us over $100.00 just by showing that he cared and was willing to help us. Garrett your great at what you do, thank you for taking us in when you did, we greatly appreciate you !!! Want afforable yet amazing ins? Reach out to Garrett and at least get a quote !!! Marcus Steien - State Farm Insurance Agent (218) 436-2241"
We responded:
"Amanda, we would have to agree with you that Garrett is a rockstar! We are blessed to have him as a team member. Thank you for taking the time to leave a review. It means so very much to us!!!"
Profile photo of Kristin Berberich

Kristin Berberich

October 10, 2023

5  out of  5
rating by Kristin Berberich
"Knowledgeable, friendly, honest & helpful place to find insurance!"
We responded:
"Thank you for your kind,heartfelt words Kristin!!!! "
Profile photo of Mike Brazier

Mike Brazier

February 27, 2023

5  out of  5
rating by Mike Brazier
"Honest, friendly, and personable! Easy to talk to and willing to listen and work with customers."
We responded:
"Mike, thank you so much for the wonderful review. We appreciate you!"